I started MPLS-Experts initially to help US companies communicate with their Chinese manufacturing facilities.
About eight years ago, two of my clients were rolling out their ERP systems in China and found that their new networks were impeding operations–an unexpected and undesirable problem. A quick examination identified their VPN over Internet as the root cause of the unacceptable performance they were experiencing.
We helped them install a high quality MPLS network to eliminate the packet loss and reduce the latency that is found on the internet. This led to my quickly realizing that many other US companies were having the same problem; or they were using less manageable frame relay or point-to-point circuits. Thus, was born this specialized practice in consulting to companies on the procurement and roll-out of Wide Area Networks. We now service companies worldwide with global facilities, large retail chains, as well as small domestic companies.
Soon I headed to China to learn first hand what our clients were experiencing. It quickly became apparent that they needed high service quality 24 hours a day, seven days a week. They needed technical support in their native language, not just English. That meant that we needed to establish relationships with carriers across the globe who could commit to this kind of support–and the ability to converse with all of our clients’ personnel in their native languages. Before long, MPLS-Experts became known for our responsiveness to customer requirements–and more important, our ability to address client needs faster than anyone in the industry.
Our experience helped us get the best prices for our clients…better than through the carrier direct sales force. And with far less effort!
Operations and Management Experience
As the founder and manager of MPLS-Experts, I bring a level of experience not typically found in the technical and procurement arena. My career started in the data collection and CAD/CAM business, when MRP was a new technology and mini-computers like the VAX were the latest technology. Always keeping my hand on the pulse of technology, I have worked as the Chief Operating Officer as well as President of companies. The result: I understand operational, technical and financial matters. I also understand the true cost of network problems.
Our staff of seasoned Cisco certified network engineers is available to trouble shoot your present network or assist in the configuration and management of your new network. We offer the answers that might be a challenge to obtain from your carriers.
If you are looking for personal service and results you can count on, I hope you’ll contact MPLS-Experts – and just ask for me.